Government cannot go bankrupt, so what tells it to improve
Hook
A company that never improves goes bankrupt. A city office that never improves just carries on. So what tells it to change?
Claim
Story
Petar’s sales experience: after 150 calls and 12 meetings he learned that small municipalities wanted a replacement for expensive software they dislike, and one head said he needed the old programs to stop consuming people. Paying for what they dislike persists (essay).
Sources
- section 3, this argument
- Petar’s own essay, Croatian
- Petar’s ideas list: “Exitocracy”, title only
Check before posting
- The figure of 555 local units in Croatia needs a source.
- The answer to “why do Singapore and Estonia improve anyway” lives in their own notes, and should be a separate follow-up post.
Counterargument
“No incentive” is too strong. Elections, audits and media exist.
Post angles
Facebook (Croatian)
- Firma koja ne popravi uslugu propadne. Što se dogodi upravi koja ne popravi uslugu? Pitanje nije tko je kriv, nego što uopće može biti signal.
- Hrvatska ima 555 lokalnih jedinica. Tko ih uspoređuje?
LinkedIn (English)
- A company that does not fix its service goes under. What happens to an administration that does not? The question is not who is to blame, but what the signal could even be.
- Croatia has 555 local units. Who compares them?
Links
- Singapore treats state competence as a deliberate choice
- Estonia put its public services online on a shared data layer
- Everything is one tap away except finding out how your city works
- Bureaucracy creates problems that only more bureaucracy seems to solve
- The nation state wins wars and loses potholes